Return Policy

Thank you for shopping at Suncious Farm. We strive to provide high-quality products and excellent customer service. Our return policy is designed to ensure your satisfaction with every purchase. Here are the details:

Timeframe:

You have up to 3 days from the date of purchase to initiate a return.

Condition of Items:

Items must be unopened and in their original packaging to be eligible for return.

Proof of Purchase:

Please attach proof of purchase, such as a receipt or order confirmation, when returning items.

Refund Process:

Refunds will be processed within 7 working days after we confirm receipt of the returned items.

Exclusions:

Items that have been opened or used by the customer are not eligible for return.

Return Process:

Contact our customer service team to initiate the return process. Pack the items securely and include the proof of purchase. Ship the items to the address provided by our customer service team. Upon receiving your parcel, we will inspect the items to ensure they meet the return criteria. If the return is approved, we will process your refund.

Customer Responsibilities:

You will be responsible for the cost of return shipping.

Exceptions :

Defective items or special circumstances may be considered for return on a case-by-case basis.

Please note that this return policy is subject to change at the discretion of Suncious Farm. If you have any questions or concerns regarding your return, please contact our customer service team for assistance.
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